Blog Soft Gorillas

21 July 2023
4 min read

The Revolution of Ecommerce Plugins: ChatGPT and the Future of Automation

Introduction

In this article, we will discuss the revolution of ChatGPT plugins and their importance in the world of ecommerce. ChatGPT plugins have been available since May 15, 2023, and they enable users to automate complex tasks and interact with the underlying language model. These plugins act as shortcuts and simplify data processing by providing automation instructions. They are similar to the plugins found on Apple or Android devices.

What are ChatGPT plugins?

ChatGPT plugins are shortcuts that allow users to perform specific actions within the chatbot environment. They automate tasks and provide a degree of automation and integration with third-party applications. These plugins can range from simple tasks like playing games or browsing art collections to more complex tasks like integrating recipes into food retailer applications.

The revolution of ChatGPT plugins

The disruptive nature of some ChatGPT plugins lies in the complexity of the tasks that can now be automated. Automation has been driving efficiency gains in companies for the past 15 years, and with the help of LLMs (Large Language Models) like GPT4, these limits have been pushed even further. Some plugins maximize the potential of GPT4 by offering integration with third-party applications, thereby revolutionizing how certain types of exchanges are carried out.

Use case: integrating recipes into food retailer applications

Ecommerce distributors have recognized the benefits of integrating recipes into their applications. It helps to increase the average basket size and enables effective cross-selling. Companies like Jow have positioned themselves in this niche and have achieved great success. With the help of a plugin like Instacart, users can now request recipes, customize them according to their preferences, allergies, or available ingredients, and even ask for the order to be prepared and delivered to them.

The potential of ChatGPT plugins

While current ChatGPT plugins may not offer significant added value, they provide a glimpse into the future potential of this technology. In the future, plugins will simplify complex cognitive tasks and give control back to consumers, empowering them to make choices in their own best interests. However, retailers who fail to adopt this technology quickly enough risk losing their customer relationships. The integration of plugins into operating systems, coupled with voice assistants, could further concentrate customer data in the hands of a few giants like Apple and Google.

Examples of ChatGPT plugins

  • Photorealistic: A plugin that generates prompts for MidJourney, helping users achieve the desired result.
  • AskYourPDF: A plugin that allows interaction with PDF files, making it easier to summarize reports or process data.
  • ChatWithVideo: A plugin for analyzing YouTube video content and structuring information.

Conclusion

ChatGPT plugins have the potential to revolutionize the ecommerce industry by automating complex tasks and giving consumers more control. While some plugins currently available may not offer significant added value, they provide a glimpse into the future possibilities. Retailers need to adopt this technology quickly to avoid losing their customer relationships. The integration of plugins into operating systems could further concentrate customer data in the hands of a few tech giants. Embracing ChatGPT plugins will be crucial for the success of ecommerce businesses in the future.

To know more about ChatGPT plugins, visit softgorillas.com

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